Privacy and cookies

How we look after your family's information, in plain English.

In short

  • We only collect the information we need to run our sessions and keep your child safe.
  • We never sell your information or use it for advertising.
  • We never share photos of your child without your permission.
  • Our website does not use tracking or advertising cookies.
  • You can ask to see, correct or delete your information at any time.

Who we are

This website is run by Changing Leaf Ltd, known as Changing Leaf Forest School. We are responsible for looking after the personal information you share with us.

Registered address: 20 Wenlock Road, London, England, N1 7GU
Email: hello@changingleaf.co.uk

What we collect

When you contact us, by email or through our website form: your name, email address, your child's age and anything you choose to tell us in your message.

When you book a session: your name and contact details, your child's name and date of birth, emergency contacts, and any medical needs, allergies or additional needs you tell us about, so that we can keep your child safe.

When you share photos with us, for example of an activity from our website: the photo and your name.

Why we use it

  • To reply to you when you get in touch.
  • To run our sessions, including bookings, payments and registers.
  • To keep children safe, including knowing about medical needs and allergies, and following safeguarding law.
  • To send you news about our sessions, but only if you have asked us to. You can stop these at any time.

Under data protection law, we use your information because it is needed to provide the sessions you book, because we have a legal duty to keep children safe, because we have a genuine reason to reply to you, or because you have given your permission.

Children's information

We take particular care with information about children. Only Hannah and Maxine, and any staff working with your child, can see it.

We respect your privacy. However, if we are worried that a child is at risk, we have a duty to share information with the right people to keep them safe. This is in line with safeguarding law and guidance.

Photos

We will never take or share photos of your child on our website or social media without your written permission, and you can change your mind at any time.

If you send us a photo, such as a leaf pattern or bug hotel, we will always ask before sharing it. Where possible, please send photos of the activity rather than your child's face.

Who we share it with

We never sell your information. We only share it with:

  • Services that help us run Changing Leaf, such as our email provider, our website contact form service and our online booking system. They may only use your information to provide their service to us.
  • The emergency services or medical staff, if your child needs help.
  • Safeguarding authorities, if we have concerns about a child's safety, or if the law requires us to.

How long we keep it

  • Enquiries: for up to 12 months, unless you book with us.
  • Booking and registration records: for as long as your child attends, then for 3 years.
  • Accident, first aid and safeguarding records: for as long as the law and official guidance require.

After that, we delete or securely destroy it.

Your rights

You have the right to:

  • ask for a copy of the information we hold about you or your child
  • ask us to correct anything that is wrong
  • ask us to delete your information, where we don't need to keep it by law
  • object to how we use it, or withdraw your permission at any time

Just email hello@changingleaf.co.uk. We will reply within one month.

If you are unhappy with how we have used your information, please talk to us first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

Cookies

Cookies are small files that some websites save on your device to remember things about you or track what you do.

Our website does not use any tracking, advertising or analytics cookies, and it does not save cookies on your device.

A few things to know:

  • Our website uses fonts from Google Fonts. To show them, your browser connects to Google, which can see your device's internet address. Google does not use this to identify you.
  • Links to other websites, such as Google Maps, the RSPB or our booking system, take you to sites with their own privacy and cookie policies.
  • If we ever add cookies that are not essential, such as visitor statistics, we will ask your permission first and update this page.

Changes to this policy

We may update this page from time to time. The date below shows when it was last changed.

Last updated: 21 September 2026